North Spring Behavioral Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. North Spring Behavioral Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
North Spring Behavioral Healthcare:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Information presented in other formats (audio)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Sal Gadson.
If you believe that North Spring Behavioral Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age disability, or sex, you can file a grievance with:
42009 Victory Lane
Leesburg, VA 20176
Phone – 800-777-8855 x 1030
Fax – 703-777-1038
E-Mail – [email protected]
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Sal Gadson is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone – 1-800-368-1019
TDD – 800-537-7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html